RankEasy

Privacy Policy

Last updated: January 2, 2026

1. Introduction

RankEasy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Credit card details processed securely through Stripe
  • Website Information: Your website URL, business description, and content preferences
  • Integration Credentials: WordPress login information (stored encrypted)

2.2 Information Collected Automatically

  • Usage Data: How you interact with our Service, features used, and content generated
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Generate AI content tailored to your business
  • Publish content to your connected platforms
  • Send administrative notifications and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud

4. Information Sharing

We may share your information with:

  • Service Providers: Third-party companies that help us operate the Service (e.g., Stripe for payments, Clerk for authentication, Supabase for data storage)
  • AI Providers: Anthropic (Claude) for content generation - only business context is shared, not personal data
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

  • All data transmitted via HTTPS encryption
  • WordPress credentials encrypted at rest using AES-256
  • Payment data handled by PCI-compliant Stripe
  • Regular security audits and updates
  • Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

  • Account data: Retained until account deletion
  • Generated content: Retained until you delete it or your account
  • Payment records: Retained for 7 years for tax and legal compliance
  • Usage logs: Retained for 90 days

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a machine-readable copy of your data
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@rankeasy.io.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Analyze how you use our Service
  • Improve our Service

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@rankeasy.io
Support: support@rankeasy.io